Union County, NJ · School Lunch Delivery
Delivery Terms & Conditions
The fine print for fresh, allergen-safe school lunches delivered to your porch — including our tote-swap loop, billing, and equipment policy.
Last updated: July 2026
1. About This Service
- Budoja delivers fresh, chilled, allergen-safe kids' meals to families in Union County, New Jersey, so children have a ready-to-grab lunch (and optional breakfast or snack) each school day.
- Meals are chef-prepared by licensed New Jersey restaurant partners in dedicated, strictly monitored cross-contamination-free zones — our Safe Kitchen Guarantee.
- By signing up, placing an order, or activating a subscription, you agree to the terms below. If you do not agree, please do not use the service.
- We may update these terms at any time. Continued use after changes means you accept the revised terms.
2. Delivery Area & Eligibility
- We currently deliver only within Union County, NJ — addresses with a 07xxx zip code.
- If your zip code is outside our coverage area, your order cannot be fulfilled. We are actively expanding and will open new zones as we grow.
- You must provide a accurate, complete delivery address (street, unit, zip) and a reachable phone number.
- Deliveries are made to your porch or a designated safe drop spot at the address on file.
3. Delivery Schedule & Windows
- Standard delivery: your fresh, chilled tote is dropped on your porch between 8:00 PM and 9:00 PM the night before each school day (Sunday–Thursday evenings for Monday–Friday lunches).
- Sunday Weekly Prep option: a full week's meals can be delivered in a single Sunday evening drop for families who prefer to plan ahead.
- Delivery windows are estimates. Weather, traffic, and volume may shift the exact arrival time, but meals remain chilled and safe inside the insulated tote.
- You can manage your delivery model, skip dates, and preferred times from your account.
4. The Tote Swap Loop & Equipment Policy
- Every delivery arrives in a reusable insulated tote. Each evening, leave the previous night's empty tote on your porch and our driver swaps it for the fresh one — no contact needed.
- Totes are shared green inventory. Returning the empty tote each cycle is what keeps the loop running for every family and keeps waste down.
- You'll receive a friendly reminder before any charge is made. If an empty tote is not returned after 3 delivery windows, a $15 replacement charge is automatically applied to your account.
- Damaged or lost totes are subject to the same $15 replacement charge. Totes remain the property of Budoja at all times.
5. Food Safety & Handling
- Meals are delivered chilled in insulated totes and must be moved to your refrigerator as soon as possible after drop-off.
- Meals are best consumed within 2 days of delivery. Always check the packaging date before serving.
- All meals are prepared 100% nut-free with strict allergen protocols. Dietary tags (Nut-Free, Dairy-Free, Gluten-Free) and full allergen info are shown on every menu item.
- If your child has a severe allergy, please review the allergen list on each product and contact us before ordering. While we follow strict cross-contamination controls, we cannot guarantee zero risk for highly sensitive allergies.
6. Subscriptions, Billing & Cancellation
- Weekly subscription plans (Eat Box, Hot Box, Breakfast + Lunch Fuel Pack, All-Day Plan, Flexi, and Full Week packs) are billed weekly in advance via Stripe.
- Your card is charged automatically each billing cycle until you pause or cancel.
- You can pause, skip a week, or cancel your subscription anytime from your account — no phone call required. Changes take effect at the start of the next billing cycle.
- We do not issue refunds for partial weeks once a cycle has been billed, but unused delivery credits may be applied to future weeks at our discretion.
7. One-Time Orders & Payment
- Single one-time meal orders are paid in full at checkout via Stripe.
- All prices are shown in U.S. dollars and include applicable meal costs. Any applicable taxes are calculated at checkout.
- We use Stripe for secure payment processing — we never store your full card details on our servers.
8. Missed, Failed & Incorrect Deliveries
- If a delivery cannot be completed because the address is incorrect, access is blocked, or no safe drop spot is available, we'll attempt to contact you and may re-deliver or credit the meal.
- Incorrect, missing, or damaged items must be reported within 24 hours of delivery so we can make it right with a replacement or credit.
- We are not responsible for meals spoiled due to delays in refrigeration after a successful porch drop, or for issues caused by incorrect address information on your account.
9. Refunds & Credits
- Refund and credit requests are reviewed case-by-case and typically processed within 3–5 business days.
- Approved refunds are returned to your original payment method. Meal credits appear in your account for use on future orders.
- The $15 equipment replacement charge for unreturned totes is non-refundable once applied.
10. Parent Responsibilities
- Keep your delivery address, phone number, and delivery preferences up to date.
- Ensure there is a clear, safe spot for the porch drop and that the empty tote is left out for the nightly swap.
- Refrigerate delivered meals promptly and review allergen info before serving to your child.
- Accounts are for parents or guardians. Minors under 13 may not create accounts without parental consent.
11. Privacy & Data
- We collect personal and delivery data only to fulfill your orders and improve the service.
- Your data is never sold to third parties. Payment information is encrypted and handled securely by Stripe.
- You may request deletion of your account and associated data at any time by contacting support.
12. Contact & Support
- If you have any questions about your delivery, subscription, or these terms, reach out through the Contact page in the app.
- Our support team typically responds within one business hour during operating hours.
- We're committed to making school lunch simple, safe, and stress-free for your family.
This document is subject to change. By signing up or placing an order, you agree to the terms above.