Privacy Policy
How we collect, use, and protect your personal information.
Last updated: July 2026
1. Information We Collect
- When you use Budoja, we collect the following types of information:
- • Account information: your name, email address, and role (customer, rider, or provider)
- • Order information: products ordered, delivery address, order status, and timestamps
- • Payment information: tip amounts and order totals (card details are handled securely and never stored on our servers)
- • Usage data: pages visited, features used, and interaction patterns to improve the platform
2. How We Use Your Information
- We use the information we collect to:
- • Process and fulfill your delivery orders
- • Assign riders and send real-time delivery notifications
- • Communicate order confirmations, updates, and support responses
- • Improve our platform, features, and delivery operations
- • Comply with applicable legal obligations
3. Data Security
- We take data security seriously and implement industry-standard safeguards:
- • All data is transmitted over encrypted HTTPS connections
- • Payment details are encrypted and processed securely — we do not store full card numbers
- • Access to user data is restricted to authorized personnel only
- • We regularly review our security practices to protect your information
4. Data Sharing
- We do not sell, rent, or trade your personal information to third parties.
- • Rider assignment: your delivery address and order details are shared with your assigned rider solely to complete your delivery
- • Service providers: we may share limited data with trusted platforms that help us operate (e.g., hosting, analytics)
- • Legal compliance: we may disclose information if required by law or to protect the rights and safety of our users
5. Notifications
- By creating an account, you agree to receive in-app notifications related to your orders.
- • Order confirmations, status updates, and rider assignments are sent automatically
- • Promotional or general notifications may be sent from time to time
- • You can manage notification preferences within the app settings
6. Your Rights
- You have the following rights regarding your personal data:
- • Access: request a copy of the data we hold about you
- • Correction: ask us to update inaccurate or incomplete information
- • Deletion: request that your account and associated data be permanently deleted
- • Portability: request your data in a portable, machine-readable format
- To exercise any of these rights, please contact us through the Contact page.
7. Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
- • Use the Contact page within the app
- • Our team typically responds within 1 business hour during operating hours
- We are committed to handling your data responsibly and transparently.
This policy is subject to change. Continued use of the platform constitutes acceptance of any updates.